Services
Security services across London
Six services, each with its own page setting out what it covers, how it runs and what you receive. Whichever you need, it starts with a free site survey.
Retail security and loss prevention
Retail loss is rarely dramatic. It is continuous, it is mostly small, and it adds up quietly over a trading year. The officers who reduce it are not the ones who catch people — they are the ones whose visible presence at the door and on the floor means fewer people try in the first place.
Every retail security problem has the same shape: the people you are protecting the shop from come through the same door as the people you are protecting it for. Challenge too little and loss goes unchecked. Challenge on instinct and you will eventually stop the wrong person, in public, on somebody's phone camera — and that costs more than a year of shrinkage.
Retail Security in detailWhat you get
- SIA-licensed retail officers, uniformed or plain-clothes
- A written challenge, search and refusal policy agreed with you
- Incident and recovery logs on an agreed schedule
- CCTV evidence preserved around incidents
- Support for your staff on anti-social behaviour
- A named contact and written escalation order
Static security and manned guarding
A guard standing in the right place is only the visible part of static security. What makes it work is everything around it: the right officer for the site, a written brief they have actually read, a supervisor who checks on them, and a record at the end of the shift that tells you what happened.
Most guarding complaints come down to the same thing. An officer arrives without knowing the site. They do not know which doors should be locked by seven, who is allowed in after hours, what the alarm panel does, or who to ring first. So they improvise — and improvisation is how incidents get missed and how the wrong person gets challenged.
Static Security in detailWhat you get
- A written assignment instruction specific to your site
- SIA-licensed officers, with licence details available on request
- An agreed patrol and lock-up schedule
- Shift and incident reports on a schedule that suits you
- A named point of contact and a written escalation order
- Agreed cover arrangements for holidays and short-notice absence
Property, construction and vacant site security
Construction sites, storage yards and empty buildings get targeted for specific, predictable reasons: high-value plant that can be driven away, copper and cable that can be weighed in, and long stretches of the week when nobody is watching. Property security is about controlling what leaves as much as who arrives.
It is tempting to picture site theft as a night-time break-in over a fence. A great deal of it is not. Plant, tools, cable and materials leave through the gate during working hours, in a vehicle nobody stopped, because on a busy site with dozens of subcontractors moving in and out, an unchallenged van looks exactly like every other van.
Property Security in detailWhat you get
- Vehicle and personnel movement records
- Recorded plant, tool and materials checks
- An irregular out-of-hours patrol schedule
- Perimeter, gate and lighting inspection logs
- Incident reports suitable for insurers and the police
- A named contact and written escalation order
Building, office and corporate security
In an occupied building the security officer is often the first person a client, a candidate or a resident meets. That makes it a different job from guarding an empty site: it has to be secure and it has to be welcoming, and an officer who can only do the first half will cost you more in goodwill than they save in incidents.
Occupied buildings have a specific weakness: a constant, legitimate flow of staff, visitors, contractors and couriers through one entrance. That flow is what makes tailgating easy and what makes an unfamiliar face unremarkable. Tightening it too far and the building becomes unpleasant to work in; leaving it loose and access control exists only on paper.
Building Security in detailWhat you get
- Reception-capable, SIA-licensed officers
- Written access, escorting and refusal procedures
- Visitor and contractor access records
- Incident and near-miss reporting on an agreed schedule
- Integration with your fire and evacuation procedures
- A named contact and written escalation order
Event and venue security
Event security is decided long before the doors open. How many entry lanes there are, how bags are checked, where a queue forms, how people leave in a hurry — those decisions are made in the plan, and on the night the team either has a workable plan to follow or it does not.
Most event problems are not confrontations. They are pinch points: a queue that folds back on itself, one entry lane doing the work of three, a bar that empties into a corridor, an exit route locked because nobody was given the key. Every one of those is a planning failure rather than a staffing failure, and every one is fixable on paper first.
Event Security in detailWhat you get
- A written deployment plan issued before the event
- SIA-licensed door supervisors where the role is licensable
- An agreed and communicated search and refusal policy
- Radio control with a named event controller
- Incident, refusal and ejection logs
- A written post-event debrief
CCTV, alarm response and keyholding
An alarm goes off at two in the morning. Somebody has to go. If that somebody is a member of your staff, driving to an unknown situation alone with the keys, you have transferred a security risk onto an employee and a liability onto yourself. Keyholding exists so that never has to happen.
The practical argument for keyholding is duty of care. Attending an activation means arriving at premises where an intruder may still be present, at night, usually alone, usually tired. It is the single most hazardous task most businesses ask of their own people, and it gets asked casually precisely because it is rare.
CCTV, Alarm Response & Keyholding in detailWhat you get
- Keys held under a controlled, auditable system
- A written response and escalation procedure
- Attendance at activations without involving your staff
- A written report for every callout
- False-activation tracking and review
- Make-safe standby where premises cannot be secured
However you start
The same four steps every time
Whichever service you come to us for, the way we run it does not change.
You tell us the requirement
The site, the hours, and what you are actually worried about. If we are not the right fit — wrong sector, wrong distance, wrong scale — we will say so at this point rather than three weeks in.
We survey the site
At no charge. We walk it with you and note the access points, the blind spots, the hours that matter and the risks specific to the location. This is what makes a quotation accurate rather than a guess.
You get it in writing
A written quotation and a written assignment instruction — post, duties, patrol timings, escalation order. Nothing starts until you have agreed both.
Officers are briefed and deployed
Officers are matched to the site, checked for the right licence category, and briefed on site before their first shift. Reports then come to you on the schedule you chose.
Also available
Specialist work, on request
Not everything fits a standard post. These are staffed only by officers holding the right licence and checks for the role, and we would rather decline a specialist requirement than fill it with somebody merely willing.
Close protection
Discreet personal protection, planned around an actual schedule and route. A separate SIA licence category, and only ever staffed by officers who hold it.
Education security
Officers for schools and colleges, working to the site's safeguarding policy and holding the enhanced disclosure the setting requires.
Canine security
Licensed handler-and-dog teams for large or high-risk sites, deployed under the legal duties that apply to guard dogs on occupied premises.
Optional on any service
Uniform specified by you
Officers turned out in uniform specified by you — your branding, your colours, or the dress your site actually calls for. Optional, and quoted separately.
- Standard guarding uniform
- Corporate front-of-house dress
- Your branding applied
- High-visibility and outdoor kit
Not sure which you need?
Describe the site and the hours rather than the service name, and we will tell you what it actually needs — including if that is less than you expected.